Frequently Asked Questions

This section answers the most common questions about shopping with us — from product details to shipping, returns, and more.

What is Canic?

CANIC is a fashion brand for women who want to feel effortlessly chic. Every piece is designed by Chhavi Dhiman, a trained fashion designer, and crafted in India with love. We create limited-edition, high-quality pieces that combine minimal luxury with subtle elegance, helping you look put-together without even trying. Style that speaks quietly but confidently.

How long will my order take to arrive?

Orders are usually processed within 1-2 business days. Delivery time depends on your location, but most orders within India arrive in 3-7 business days.

Where do we ship?

We currently ship across India and will be adding international delivery soon.

What is your return policy?

We want you to love your purchase. If for any reason you’re not satisfied, you can return items within 7 days of delivery for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with all tags attached.

How do I care for my Canic pieces?

Each garment comes with specific care instructions on the label. Generally, we recommend dry cleaning or gentle hand washing in cold water for our delicate fabrics. Always air dry and avoid direct sunlight to preserve the quality and color of your pieces.

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